Remote Customer Support & Enrollment Representative
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience: Entry-Level Welcome | No Prior Insurance Experience Required
Are you looking for a career that offers purpose, flexibility, professional development, and long-term earning potential ?
AO is seeking motivated, people-focused professionals to join our growing virtual team as Remote Benefits Representatives . You'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about protecting what matters most.
This opportunity combines customer service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.
Whether you're starting a new career or bringing experience from customer service, healthcare, retail, hospitality, education, financial services, or sales, we'll provide the training and mentorship needed to help you develop professionally.
No prior insurance experience is required. We provide the training—you bring the ambition.
AO operates within the American Income Division of Globe Life and has a long history of helping serve working families throughout North America.
Our representatives work with individuals and families, including veterans, labor union members, credit union members, association members, and other groups, to provide supplemental insurance benefits designed to offer additional financial protection.
Our culture is built around:
We invest in motivated professionals who want to develop their skills and build a long-term career.
As a Remote Benefits Representative , you'll meet with clients virtually through Zoom and phone appointments to discuss available benefits and coverage options.
You'll learn about each client's needs, explain available solutions, answer questions, assist with enrollment, and provide ongoing service throughout the client relationship.
This is a client-facing insurance role with a sales component , making it a strong fit for professionals who enjoy helping people while being motivated by performance-based opportunities.
Build your career from home while remaining connected through a modern virtual work environment.
Representatives have access to company-provided client opportunities , including individuals seeking information regarding available benefits.
This allows you to focus on:
No purchasing leads is required.
Our approach emphasizes education, service, and relationship building rather than high-pressure sales tactics .
This is a commission-based insurance opportunity rather than a traditional hourly or salaried customer service position .
Earning opportunities may include:
Compensation is based on individual activity, production, and results.
Individual earnings vary, and no specific level of income is guaranteed.
We provide training and professional development for motivated candidates from a variety of backgrounds.
Training may include:
If you're not currently licensed, you'll also receive guidance through the applicable state Life & Health Insurance licensing process .
AO provides opportunities for representatives who want to develop beyond an individual client-facing role.
Potential career paths may include:
Advancement is based on performance, consistency, initiative, professional development, and demonstrated leadership ability .
Qualifying representatives may have access to:
Eligibility and performance requirements apply to applicable programs.
Successful candidates typically demonstrate:
Previous experience in these areas can be beneficial but is not required :
We value communication skills, professionalism, coachability, work ethic, and a genuine desire to help others .
Applicants must:
Licensing guidance is available for candidates who are not currently licensed.
Qualified applicants will complete a brief career overview designed to explain the position, responsibilities, compensation structure, licensing requirements, and career opportunities.
Candidates interested in moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team .
All interviews are conducted virtually for convenience and accessibility.
If you're looking for a flexible work-from-home career where you can help families, develop professionally, build lasting client relationships, and create long-term opportunities through your performance , we'd like to hear from you.
Apply today to be considered for our Remote Benefits Representative opportunity with AO – American Income Division of Globe Life.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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