Customer Service Representative Job at Allegiance Staffing, Lancaster, PA

  • Allegiance Staffing
  • Lancaster, PA

Job Description

Customer Service RepresentativeCustomer Service Representatives Lancaster, PA | $17/hr | Full-Time | 1st Shift Hybrid Schedule After Training – 3 Days In Office / 2 Days RemoteAllegiance Staffing is hiring two Customer Service Representatives for an established Lancaster-area company. This is a full-time opportunity for someone who enjoys helping customers, communicating by phone, and working in a fast-paced office environment. Weekend availability is required, with two consecutive weekdays off each week. Available schedules:Schedule 1: Wednesday–Friday, 8:30 AM–4:30 PM Saturday–Sunday, 5:30 AM–1:00 PM Off Monday & TuesdaySchedule 2: Monday, Tuesday & Friday, 6:00 AM–2:00 PM Saturday–Sunday, 5:30 AM–1:00 PM Off Wednesday & Thursday After training, employees will work three days in the Lancaster office and two days remotely.What You'll DoHandle inbound and outbound customer service callsAssist customers with questions, account needs, and service concernsProvide professional, friendly, and efficient customer supportAssist circulation carriers and internal team members as neededEnter and update customer information accurately in computer systemsComplete basic reports, correspondence, and administrative tasksMaintain productivity and accuracy in a fast-paced environmentWhat We're Looking ForPrevious customer service, call center, or phone-based experience preferredStrong verbal communication and customer service skillsBasic computer and typing proficiencyDetail-oriented with accurate data entry skillsProfessional and composed when handling challenging customer situationsDependable attendance and ability to work every Saturday and SundayHigh school diploma or GEDWhy Apply?$17/hrFull-time, steady hoursHybrid work opportunity after trainingTwo consecutive weekdays offConvenient Lancaster location near the Greenfield/Route 30 areaLong-term opportunity with an established organizationIf you're a dependable customer service professional looking for a full-time role apply today!

Job Tags

Full time, Work at office, Remote work, Monday to Friday, Day shift, Weekday work

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